A company's information system is vital for its operation and growth and its employees' productivity is closely connected to its stability and availability.

We provide a set of services that allows you to focus in growing you business instead of the technology that supports it.

OUR CUSTOM SOFTWARE SUPPORT POLICY

We promptly reply to your needs, be it installation, day-to-day operation or upgrades.

All software that we deliver has attached a maintenance and support service that allows you:

• Direct access to our support team.
• Guaranteed and timely reply to each of your questions.
• Flexible support options, including e-email, telephone and remote access.

HARDWARE & SOFTWARE SUPPORT

We help you get the maximum return of your investment in technology:

• Remote help desk.
• Server monitoring and troubleshooting.
• Network management.
• Data backup.
• Security (antivirus/malware/spyware, spam filters and content filtering).
• Hardware replacement consulting focusing on reliable, green and affordable technology.

Business critical systems availability

We monitor the performance and health of your servers and make sure they keep supporting your business' critical software.

Our tech team receives alerts issued by your servers when some or all of its subsystems are at near capacity thus preventing service failure.

We offer:

• Server maintenance:
• • Remote support.
  • Operating system security updates.
  • Health and performance monitoring.
  • Active Directory management.
  • Access control.
  • Security software (antivirus/malware/spyware).
  • Backup management.
  • Hardware parts replacement and upgrade.

• Workstation maintenance:
• • Remote support.
  • Operating system security updates.
  • Third-party software installation.
  • Security software (antivirus/malware/spyware).
  • Backup management.
  • Hardware parts replacement and upgrade.